Watch us fix your computer remotely!

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If you’re a member of our VIP program or 1201 IT Solutions small business support, with your help we can log into your system and address any issues you may be having! We may not be able to fully resolve your issue remotely, but we can usually assess the situation and help you plan for a trip into the shop.

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In some cases, the remote service may be billed at $65/hr in half-hour increments, with a half-hour ($35) minimum charge. We will let you know if this will be the case for your repair before beginning work!

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When we're ready just download our handy tool, launch it, and we'll do the rest.

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Click here to download our Remote Repair Tool - 1201’s Custom Teamviewer Client

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(Use this link if instructed to download the alternative tool instead.)