If you’d like our help with any of our services, please schedule an appointment by clicking an issue type above.

- Appointments are for in-shop repairs only. Remote services are offered at our discretion.
- You do not need to schedule an appointment to pick up a fixed machine.
- If you're a member of our VIP Program, please email us directly at it@1201.com.
- For smartphones and tablets, please contact iChihuahua.

If you have a unique situation or any questions, please email us directly at it@1201.com.

What you need to know before making an appointment:

- We offer three pricing tiers for labor: $195, $245, and $295. Part costs are additional.

- The majority of repairs fall into the $245 tier.

- We take a $65 deposit when you drop your system off that will count towards your final bill.

- Most repairs will take around five business days following drop-off. This estimate may be extended when we need to order parts.

How our scheduling works:

- Appointments can be scheduled out up to two weeks from today’s date.

- Due to extreme demand, appointments may not be available at this moment.

- A new day of available appointments will open up every weeknight at midnight.

- appointment slots will open up immediately if anyone cancels with us.

- If no appointmentS ARE available now, check THIS again soon!

- If you are a member of our VIP program, please email us directly at it@1201.com.