If you’d like our help with any of our services, please schedule an appointment by clicking an issue type above.
- Appointments are for in-shop repairs only. Remote services are offered at our discretion.
- You do not need to schedule an appointment to pick up a fixed machine.
- If you're a member of our VIP Program, please email us directly at it@1201.com.
- For smartphones and tablets, please contact iChihuahua.
If you have a unique situation or any questions, please email us directly at it@1201.com.
What you need to know before making an appointment:
- We offer three pricing tiers for most services: $195, $245, and $295. Part costs are additional.
- The majority of repairs fall into the $245 tier.
- We take either a drop-off deposit of $65 or $135 depending on the issue and type of device that will count towards your final bill.
- Under normal circumstances, most repairs will be completed within two weeks after being dropped off. This estimate may be extended when we need to order parts or in exceptional times.